Privacy Policy

The privacy policy outlines how your personal information is gathered, used and shared when you visit or make a purchase from www.lunoraart.com (the site)

Personal Information We Collect

When you visit the site, we automatically gather certain information about your device, including information about the web browser, time zone, IP address and some of the cookies installed on your device. As you continue to browse the site, we collect information about the individual web pages and/or products you view, what websites or search terms referred you to the site and information on how you interact and navigate the site.

The following information is collected using the following mediums:

Cookies
Log files
Web beacons

Also when you make a purchase through our website we collect certain information which is referred to as ‘order information.’ This information includes your name, billing address, shipping address, payment information, email address and phone number.

We use order information to fulfill any orders placed through the website which will see your information be used to process your payment, arrange shipping and providing a customised invoice with your details. This information also allows us to communicate with you if need be. This information also aid us in our security in the form of screening for fraud and any potential risk. When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. The information is also utilised to improve our site and marketing campaigns.

Sharing Information

We share your personal information with third parties to help us use your device and order information. This can clearly been seen through the use of Shopify for our online store. If you are interested for more information regarding how Shopify uses your personal information, it can be located here

Your personal information may also be shared to comply with applicable laws and regulations, to respond to a subpoena, search warrant or another law request for information we receive, or to otherwise protect our rights.

Your information will also be utilised in order to provide target advertising or marketing communications in which we believe may be of interest to you. You have the right to opt out of targeted advertising by:


ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.


OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.


THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.


USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us.

We are and shall be under no obligation:

  1. to maintain any comments in confidence

  2. to pay compensation for any comments

  3. to respond to any comments

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You are solely responsible for any comments you make and their accuracy.


PERSONAL INFORMATION

Our Privacy Policy governs your submission of personal information through the store.


ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability.

We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).


PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content for unlawful activities, harassment, misleading information, malware, scraping, spam, or any activity that interferes with the security of the website.

We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.


DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

You expressly agree that your use of, or inability to use, the service is at your sole risk.

On no case shall Lunora Art, our directors, partners, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages.


INDEMNIFICATION

You agree to indemnify, defend and hold harmless Lunora Art and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees from any claim or demand.


SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall still be enforceable to the fullest extent permitted by law.


TERMINATION

These Terms of Service are effective unless and until terminated by either you or us.


ENTIRE AGREEMENT

These Terms of Service constitute the entire agreement between you and us and govern your use of the Service.


GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of Australia.


CHANGES TO TERMS OF SERVICE

We reserve the right to update or change these Terms of Service at any time by posting updates on our website.


Contact Us

For more information about our privacy practices, questions or complaints feel free to email us at:

support@lunoraart.com